All’s Fair

All crazy here, good news and bad. Sadly we parted company from Knockhill Racing Circuit. While we had won the business and gone quite a way down the strategy route we got stuck in/on the design phase. Which is a shame. They’re now with someone else and while we would have loved to have finished our design process with them we respect their decision and hope that their new agency can flick their switches. Or shift their gears.
Upwards and onwards. A couple of meetings on the go this week and looking to make a couple of websites more conversational. It’s interesting on how things change. About 8/9 years ago a big attraction in creating a website is that you could appear to be a large, almost faceless corporation online even though you were a one man band in Outer Nowhere.
Now the shift is having conversations on-line, making the connection between brand and customer more intimate. This seems to be the big push on technology. The question isn’t how can I talk to my customers but how can I listen. Big brands are looking for the one to one. Little brands looking to show care. Transparency.
If you’ve ever searched the web for a review of a product, a camera, a TV, anything then you’ve been part of that conversation. I found that I haven’t joined in many and I feel I should contribute more. I’ll be reviewing my camera for Amazon. Not a big deal, just trying to be helpful and part of the chat.
Feeling invincible today. That makes me thoughtful.
The picture above was a bit of street art that I found in Ibrox. I’ve passed a thousand of those utility boxes and wish that every kid was given a box of chalk and told to brighten them up. I’m loving this work.
steelso :: Apr.19.2007 :: Clients, Cool, Thoughts :: 2 Comments »









